Are you getting low water pressure with your Central Water Filter? Let’s figure out what’s going on.
1. We need to find out if the filter is causing the low water flow that you’re getting.
a. At the back of your unit, identify the bypass valve (pictured below) and push it IN to stop the water flow.
b. Turn on a faucet to run some water to check the pressure.
Is the water pressure still low?
- YES; The cause of the low water pressure is not in the filter but somewhere else in your plumbing. If you have a sediment filter, check to make sure it is not blocked.
- NO; Continue with the next steps.
2. We’re going to perform a Clean cycle to see if that fixes the issue.
a. Go back to your unit and pull the bypass valve back OUT to allow water flow again.
b. Start a Clean cycle by pressing and holding the Clean button. You will hear the motor run and then stop with a high flow of water to the drain. Let the system run the Clean cycle (can last three minutes or more.)
c. Once it has finished, go back to your faucet, and turn it on.
Has the water pressure improved?
- YES; Great!
- NO; Continue to the next step.
3. Next, we’re going to perform an Extended Backwash cycle to see if that fixes the issue.
Note: If you have an older unit (10+ years) it may be best to replace the media instead of performing this Extended Backwash. This is because if the bottom basket inside the unit breaks, the media could get into the plumbing.
a. Start a Clean cycle by pressing and holding the clean button. You will hear the motor run and then stop with a high flow of water to the drain.
b. Unplug the power cord for 20 minutes. This is how you extend the backwash cycle.
c. After 20 minutes, plug the power back in and let the system finish cleaning.
d. Go back to your faucet and turn it on.
Has the water pressure improved?
- YES; Great! You were able to fix the water pressure issue.
- NO; We recommend replacing the media in the unit. If you are still under warranty, Contact Us. Otherwise, new parts can be purchased here.
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